Frequently Asked Questions (FAQs)
Our Frequently Asked Questions
1.) What are the costs associated with your storage units
A. Month to month
2.) What is the pricing structure for storage services?
A. Our 14x50 enclosed units are $399 per month
3.) Do you offer pro-rated pricing options?
A. If you move in the middle of the month, we prorate that time through the 1st and your initial charge will be the prorated amount plus the first full month.
4.) What is the duration of your storage leases?
A. Contract is for a month to month lease.
5.) Could you provide information about the insurance requirements and obligations for renters?
A. Tenants should have your own full coverage insurance on their Motorhome, RV, Boat or Autos
6.) When am I able to start using the storage unit?
A. Immediately upon our receiving your digitally signed contract
7.) How much advance notice do I need to provide prior to vacating the storage unit?
A. 30 days
8.) What payment methods do you accept?
A. We offer auto-payment by credit card or bank draft
9.) How should I process my payment?
A. After your initial payment, all future recurring month to month payments with be automatic on the 1st of each month.
10.) Are there specific items that are prohibited from being stored?
A. Yes, please speak with our staff for specifics.
11.) Is office staff presence necessary for me to access my storage unit?
A. No, you will have 24/7 access with your unique code for our electric gate.
12.) What are the necessary documents required for renting a storage space?
A. You will be required to sign a contract which will request vin numbers for your vehicles and insurance information.
13.) Can I make advance payments on my account?
14.) How will I identify my assigned storage space?
A. Each building is lettered and then the spaces are clearly marked with the numbers above the door.
15.) What measures are in place to ensure the safety and security of my stored items?
A. 24 hour video surveillance and a live-in attendant.
16.) Is there a surveillance system in place at the storage facility?
A. Yes, we have motion activated 4K cameras with 24 hour video surveillance.
17.) How do I access my storage unit - do I need a key or a code?
A. You will be assigned a unique gate code.
18.) Am I responsible for providing my own locks for the storage unit?
A. No, you can use your own lock or the lock provided by us.
19.) Is there a facility for disposing of sewage from my RV or Motorhome?
20.) Do you offer any additional services like a concierge service?
21.) What are the dimensions of your storage units?
A. Our enclosed units are 14 feet wide by 50 feet deep. The roll up doors are 12 feet wide by 14 feet tall.
22.) Do you offer any supplies for purchase on-site?