FAQs

Our Frequently Asked Questions

1. What are the costs associated with your storage units?

   A.) Our leases are month-to-month.

2. What is the pricing structure for storage services?

   A.) Our 14×50 enclosed units cost $399 per month.

3. Do you offer pro-rated pricing options?

   A.) If you move in the middle of the month, we prorate the time through the 1st. Your initial charge includes the prorated amount plus the first full month.

4. What is the duration of your storage leases?

   A.) Our contracts are month-to-month.

5. What are the insurance requirements for renters?

   A.) Tenants must provide full coverage insurance for their motorhome, RV, boat, or automobile.

6. When can I start using the storage unit?

   A.) Immediately upon receiving your digitally signed contract.

7. How much advance notice is needed before vacating?

   A.) 30 days notice is required.

8. What payment methods do you accept?

   A.) We accept auto-payment by credit card or bank draft.

9. How do I process payments?

   A.) After the initial payment, recurring payments are automatically processed on the 1st of each month.

10. Are there prohibited items for storage?

    A.) Yes, please consult our staff for specifics.

11. Is staff presence required to access my storage unit?

    A.) No, you have 24/7 access with a unique gate code.

12. What documents are required to rent a storage space?

    A.) You need to sign a contract and provide VIN numbers and insurance information for your vehicles.

13. Can I make advance payments?

    A.) Yes, advance payments are accepted.

14. How do I identify my assigned storage space?

    A.) Buildings are lettered, and spaces are marked with numbers above the doors.

15. What security measures are in place?

    A.) We provide 24-hour video surveillance and have a live-in attendant.

16. Is there a surveillance system at the facility?

    A.) Yes, we have motion-activated 4K cameras with 24-hour surveillance.

17. How do I access my storage unit?

    A.) Access is provided via a unique gate code.

18. Am I responsible for providing locks?

    A.) No, you can use your own lock or one provided by us.

19. Is there an RV sewage disposal facility?

    A.) Yes, a facility is available for sewage disposal.

20. Do you offer additional services like a concierge service?

    A.) Yes, we offer additional services.

21. What are the dimensions of your storage units?

    A.) Our enclosed units are 14 feet wide by 50 feet deep. The roll-up doors are 12 feet wide by 14 feet tall.

22. Do you sell supplies on-site?

    A.) Yes, supplies are available for purchase on-site.